Welcome to Bloomora Shop (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website stylewithbloom.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

1. Our Shop & Target Audience

Bloomora Shop specializes in contemporary fashion for style-conscious individuals who appreciate quality and modern design. Our collections include dresses, pants, skirts, t-shirts, and vests designed for fashion-forward customers worldwide (excluding certain remote areas and parts of Asia).

2. User Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when making purchases
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable laws and regulations
  • Not use our site for any unlawful or prohibited purpose
  • Be responsible for all activities that occur under your account

3. Products & Services

3.1 Product Descriptions

We strive to accurately describe all products on our website, including:

  • Detailed item descriptions
  • Size guides and measurements
  • Color representations (note that monitor displays may vary)
  • Material composition

3.2 Product Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

Important: For hygiene reasons, we cannot accept returns or exchanges on vests and pants unless they are faulty. All other items (dresses, skirts, and t-shirts) are eligible for returns within 15 days of receipt.

4. Ordering & Payment

4.1 Order Process

When you place an order:

  • You will receive an order confirmation email
  • We process orders within 1-2 business days (excluding weekends and holidays)
  • You’ll receive shipping confirmation with tracking information when your order dispatches

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping Policy

5.1 Shipping Options

We offer two shipping methods:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch with tracking and insurance
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch with basic tracking

5.2 Delivery Areas

We ship worldwide except to certain remote areas and parts of Asia. International customers are responsible for any customs duties or taxes.

5.3 Delivery Issues

If you experience delivery problems:

  • Contact the carrier first using your tracking number
  • If unresolved, contact us at [email protected] within 14 days of expected delivery

6. Returns & Exchanges

6.1 Return Eligibility

To qualify for return or exchange:

  • Items must be in original condition (unworn, unwashed, with tags attached)
  • Must include original packaging
  • Must be requested within 15 days of receipt
  • Must include proof of purchase

6.2 Return Process

  1. Email [email protected] with your order number and item details
  2. Wait for our approval and return instructions (within 2 business days)
  3. Package the item securely in its original packaging
  4. Ship to: Bloomora Returns, 97 Treyew Rd, Truro, GB TR7C 2LF

6.3 Refunds

Refunds will be:

  • Processed within 5 business days of receiving your return
  • Issued to your original payment method
  • For the item price minus original shipping costs

7. Intellectual Property

All content on our website, including:

  • Text
  • Graphics
  • Logos
  • Product designs
  • Photography

is the property of Bloomora Shop and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Liability Limitations

Bloomora Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in delivery due to circumstances beyond our control (including customs delays, weather, or carrier issues)
  • Minor variations in product color or texture due to monitor differences or natural materials
  • Any loss or damage during return shipping (we recommend using tracked services)

9. Privacy & Data Protection

We handle all personal data in accordance with our Privacy Policy and applicable data protection laws. By using our site, you consent to our collection and use of your information as described therein.

10. Changes to These Terms

We may update these Terms periodically. The current version will always be available on our website. Continued use of our services after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For any questions about these Terms or our services:

Email: [email protected]
Postal: Bloomora Shop, 97 Treyew Rd, Truro, GB TR7C 2LF

Thank you for choosing Bloomora – where contemporary fashion meets exceptional service.